Predictive dialing
Your agents talk. The platform dials.
Predictive dialing calls several numbers at once and passes only answered calls to your agents. All at a fixed price, unlimited calls included.
- €65 incl. tax per agent per month, unlimited calls to France or Canada
Demo
Manual or predictive: see the difference.
Switch modes and watch how the numbers are dialed.
The platform dials 5 numbers in parallel and passes on only the answered call.
Lines
- +33 6 •• •• •• 48Dialing…
- +33 6 •• •• •• 85Dialing…
- +33 6 •• •• •• 22Dialing…
- +33 6 •• •• •• 59Dialing…
- +33 6 •• •• •• 96Dialing…
Agent
- Numbers dialed
- 5
- Conversations
- 0
This animation illustrates the principle; it is not a performance measurement.
How it works
What is predictive dialing?
In manual mode, an agent spends much of their time dialing, waiting through the ringing and reaching answering machines. In predictive mode, the platform dials several numbers from your file in parallel on their behalf.
Busy lines, wrong numbers and answering machines are filtered out automatically. As soon as a person picks up, the call is passed to an available agent with the contact’s record on screen.
What you gain
More conversations, less wasted time.
Parallel dialing
Several numbers dialed at once for each available agent: speed 5 on the unlimited plan.
Answering machines filtered out
Answering machine detection saves your agents from listening to voicemail greetings.
File imported, campaign launched
Upload your contact file, map the columns and start.
Recycled contacts
Unanswered numbers return to the campaign according to your rules.
Live monitoring
Real-time dashboard, listen-in and whisper to help an agent during a call.
Reports by email
Your campaign statistics arrive automatically in your inbox.
Two plans
One price per agent, no metered minutes.
- Recommended
Unlimited Predictive
France or Canada
€65incl. tax
per agent / month
€0 setup fee · no commitment
- Speed 5: up to 5 numbers dialed in parallel per agent
- Unlimited calls to landlines and mobiles
- CRM, recordings and callbacks included
- Answering machine detection
- Local caller ID
- Live dashboard and statistics
International Predictive
United States, Canada, United Kingdom, Spain, Colombia, Mexico
From$84incl. tax
per agent / month
$0 setup fee · no commitment
- United States + Canada: $84 per agent per month
- United Kingdom: $139 per agent per month
- Spain + United States: $89 per agent per month
- Spain + Colombia + Mexico: $89 per agent per month
- CRM, recordings and callbacks included
- Answering machine detection
- Live dashboard and statistics
Predictive, per minute
Predictive dialing, billed by usage.
For one-off campaigns: you pay for the minutes you use, with a minimum top-up of €25. Speed 5 is reserved for the Unlimited Predictive plan.
| Destination | Landline | Mobile |
|---|---|---|
| France | €0.0048 / min | €0.019 / min |
| Canada | €0.013 / min · Landlines and mobiles | |
| United States | €0.015 / min · Landlines and mobiles | |
United States: billed in dollars, at the equivalent of this rate.
Calculator
How much for your team?
Choose a plan and a number of seats to see the total, tax included.
What this plan includesUnited States and Canada: unlimited calls to landlines and mobiles.
Frequently asked questions
Is predictive dialing suitable for a small team?
Yes, but it works best with several agents logged in at the same time. For one or two seats, semi-predictive dialing is often more comfortable. The free trial lets you compare.
“Unlimited”: is there a limit?
Fair use applies: up to 8 hours of calls and 600 numbers per day per seat.
Can I switch from manual to predictive?
Yes, at any time. Message us and we’ll adjust your plan and your campaign.
Do my agents need training?
An illustrated manual for the agent screen is provided in French, English and Spanish, and we support you on WhatsApp as you get started.
Can I display a mobile number when calling France?
In principle, no: in France, a call center cannot display a mobile number starting with 06 or 07 as its caller ID. Caller ID options depend on your activity and the countries you call: message us and we will explain what is possible.
Free trial
Get access today.
24-hour free trial on 1 or 2 seats, so you can judge the quality of the lines before you decide.
- Four details, no documents
- After the trial, full access ready within 2 hours of payment
- Reply on WhatsApp from 9:00 to 19:00