CRM & TELEPHONY COMPARISON

Which CRM should you choose for your call centre?

APISNIX, Ringover, Kavkom, Aircall or CloudTalk: choose around your campaigns, destinations and tools. For calling and contact tracking together in the browser, start by exploring APISNIX.

Compare the five platforms Try it free for 24 hours

Strengths and points to check for each platform

This comparison covers calling and telephony platforms linked to CRM workflows. They do not all replace a general-purpose sales, marketing or invoicing CRM.

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Comparison of five platforms
Platform	Best-fit use case	Strengths	Points to check
APISNIXOur detailed offers	Manage calling campaigns and contacts in one tool.	Built-in calling CRM, manual and predictive modes, call outcomes and callbacks. Destination-based offers and direct assistance.	Inbound numbers are optional. Connecting a third-party CRM requires installation and validation with your developer.
RingoverOfficial offer	Connect telephony, business tools and communication channels.	Many native integrations, Power Dialer and AI features; omnichannel capabilities depend on the plan.	Business: at least three users and a stated twelve-month commitment. Campaigns are an add-on in the reviewed pricing grid.
KavkomOfficial offer	Combine telephony and a hybrid CRM.	Hybrid CRM, supervision, integrations and a predictive calling option.	Predictive calling is an add-on to the base plan. Preferential Plus pricing has eligibility conditions, including French-registered SMEs.
AircallOfficial offer	Connect telephony to an existing business CRM.	Extensive integrations, collaboration and routing; Power Dialer in Professional.	Essentials and Professional require at least three licences. Check annual billing and outbound calling charges by destination.
CloudTalkOfficial offer	Deploy connected international telephony.	Numbers in over 160 countries, routing and integrations from Essential.	Integrations and diallers depend on the tier. Several outbound prospecting features are add-ons.

OUR OFFER FOR YOUR CAMPAIGNS

APISNIX: your calls and contacts in one place.

Contact records, call outcomes, callbacks, recordings and supervision: agents work in a platform hosted and maintained by our team.

A 24-hour trial on up to 2 seats to check calls in your own working conditions.

Try it free for 24 hours See pricing

United States + Canada: Manual $39 · Predictive $84 incl. tax / seat / month
Spain + United States: Manual $44 · Predictive $89 incl. tax / seat / month
Manual calling: France + Canada: €29 incl. tax / seat / month
Predictive: France or Canada: €65 incl. tax / agent / month

No commitment or setup fees. Unlimited calling is subject to fair use: 8 hours and 600 numbers per day per seat. Inbound numbers are optional.

Plan terms

A CLEARER BUDGET

Monthly prices. Visible conditions.

For outbound teams, price alone is not enough: compare the CRM, dialling mode and included destinations. These selected calling plans are shown alongside entry plans to put the budget in context.

APISNIX

Our choice for your campaigns

CRM + predictive

€65

tax included / user / month

France or Canada · unlimited calls subject to fair use.

No commitment · no setup fee · inbound number optional.

Entry plan: Manual France + Canada: €29, tax included.

Try it free for 24 hours

Ringover

Business

€82.80

illustrative tax-inclusive* / user / month

€69 excl. tax / user / month

Power Dialer, integrations and calls to over 110 countries under plan conditions.

Monthly billing · 12-month commitment · minimum 3 users. Campaigns are an add-on.

Entry plan: Talk: €29 excl. tax, illustrative €34.80 incl. tax; domestic calls.

Official offer

Kavkom

Pack Plus

€60

illustrative tax-inclusive* / user / month

€50 excl. tax / user / month

Hybrid CRM and calls to France, USA and Canada. Predictive dialling costs extra.

Monthly, no commitment. Eligible France-registered SMEs: €30 excl. tax, illustrative €36 incl. tax.

Entry plan: Basic: €10 excl. tax, illustrative €12 incl. tax; inbound and internal calls.

Official offer

Aircall

Professional

€84

illustrative tax-inclusive* / user / month

€70 excl. tax / user / month

Power Dialer, integrations and unlimited domestic calls for France.

Monthly billing · minimum 3 licences. Confirm commitment in the quote; international calls depend on the plan.

Entry plan: Essentials: €40 excl. tax, illustrative €48 incl. tax; domestic outbound allowance.

Official offer

CloudTalk

Expert

€82.80

illustrative tax-inclusive* / user / month

€69 excl. tax / user / month

Automatic dialler, monitoring and integrations. Parallel dialler costs extra.

Monthly, cancel anytime · minimum 3 licences. Check minutes and destinations.

Entry plan: Starter: €34 excl. tax, illustrative €40.80 incl. tax; fewer features.

Official offer

* Competitors: illustrative tax-inclusive amount = monthly price excluding tax × 1.20, assuming 20% VAT applies in France. This is our calculation, not a tax-inclusive price published by the provider or a quote. Taxes, exemptions and reverse charge depend on your situation. Canada, Spain, Belgium and Switzerland: request a local quote; this French scenario does not apply there.

Why start your trial with APISNIX?

A complete calling workflow

Contact tracking follows the campaign: open a record, call, record the outcome and schedule the next callback.

Your destinations come first

France, Canada, Spain, Belgium and Switzerland: choose the appropriate bundle or usage-based offer, distinguishing landlines and mobiles.

Assisted setup

Your teams use their browser. We handle hosting and maintenance; test calls before subscribing.

CRM & telephony ApisnixPhone API Read testimonials

Compare the cost of your actual usage

Request quotes for the same seat count, countries and calling mode. Check tax treatment, monthly or annual billing, minimum licences, inbound numbers, minutes, integrations and add-ons. An entry price does not necessarily cover a complete calling campaign.

See pricing

Sources and method

Based on public offers, without comparative audio testing or an independent ranking. Vendor terms may change. Confirm the quote and included destinations before subscribing; no scores or universal superiority claims are assigned.

Logos identify the compared solutions; trademarks belong to their respective owners. No partnership is implied.

Frequently asked questions

How much should I budget for five agents with APISNIX?

Five manual France + Canada seats cost €145 including tax per month, calculated as five times €29. Five predictive France or Canada agents cost €325 including tax per month, calculated as five times €65. These are agent subscriptions, excluding inbound numbers and options. Ask for your administration and supervision requirements to be specified in the quote. Unlimited plans remain subject to fair use: 8 hours and 600 numbers per day per seat.

Manual or predictive calling: which suits a small team?

Choose manual calling when each agent needs to review the contact record and decide when to call. Consider predictive calling when your team works on campaigns and wants to automate dialling. The choice also depends on destinations, the calling list, agent availability and the rules applicable to your activity. Test the workflow before choosing; predictive dialling does not guarantee more sales.

Can APISNIX replace Ringover or Kavkom for my team?

APISNIX is worth testing if your priority is to bring calls, contact records, qualification and callbacks together in the browser. Before switching, compare your landline and mobile destinations, manual or predictive calling, inbound numbers, integrations and your current contract commitment. Validate every essential feature during the trial: switching does not automatically provide equivalent functionality.

Which CRM should I choose for calls to France and Canada?

APISNIX is worth testing if you want a calling CRM and telephony together: manual France + Canada costs €29 including tax per seat per month. Predictive France or Canada costs €65 including tax per agent per month, subject to fair use.

What about calls to Spain, Belgium or Switzerland?

APISNIX offers international bundles for Spain as well as usage-based calling. Belgian and Swiss landlines are included in Le Tout-en-un; mobiles are charged per minute. Check the rates for your destination.

Can I keep my existing CRM with APISNIX?

Yes, integration can be assessed using ApisnixPhone API. It requires installation, validation in your environment and work by your developer. Compatibility with every CRM is not automatic.

How can I try APISNIX before choosing?

Request a free 24-hour trial on one or 2 seats. Check your destinations, headset, connection and agent workflow with our team.

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Comparison published by APISNIX. Official sources reviewed on November 2, 2026.

Which CRM should you choose for your call centre?

Strengths and points to check for each platform

APISNIX: your calls and contacts in one place.

Monthly prices. Visible conditions.

CRM + predictive

Business

Pack Plus

Professional

Expert

Why start your trial with APISNIX?

A complete calling workflow

Your destinations come first

Assisted setup

Compare the cost of your actual usage

Sources and method

Frequently asked questions

Get access today.

Request a trial or a quote

Google measurement